The One Quality Every Successful Small Business Owner Has

In my 35 years of business experience, I’ve started and sold hundreds of small businesses. If there’s one thing I’ve learned after all these years and all these different businesses, it’s that behind every success story is one very noble character trait.

Empathy is one of the most powerful tools that we possess that can help us reach success in our business.

Not only can it establish a deeper connection with your staff or employees, but it also is one of the best ways to create unique experiences with your customers. It turns, these little qualities that make you a good person contribute to your overall success in life… professionally and personally.

Your ability to respond with compassion and understand can also be a competitive advantage in business.

Here are some benefits to using empathy that can contribute to your successful small business.

1. Loyalty

Almost all great salespeople and small business owners understand the importance of meeting customer needs to build customer loyalty. Building great rapport with clients with what keeps them coming back.

You make friends by showing them your loyal and empathic. Honestly, it’s not much different in the professional world, whether your…